Privacy ~

Policy

CHITVAN

Effective Date: 19 January 2026

At CHITVAN, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

This includes information you voluntarily provide when placing an order or contacting us, such as:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment information (processed securely through payment gateways)

Non-Personal Information

We may also collect non-identifiable information including:

  • Browser type

  • Device type

  • IP address

  • Pages visited

  • Website usage data

This information helps us improve our website and customer experience.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and delivering your orders

  • Providing customer support

  • Improving our website and services

  • Sending order updates and notifications

  • Communicating promotional offers or updates (if you subscribe to our newsletter)

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments on our website are processed through secure and trusted payment gateways. CHITVAN does not store your complete credit or debit card information on our servers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and performance

You may choose to disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We may share your information only with trusted third parties necessary to operate our services, such as:

  • Shipping and delivery partners

  • Payment gateway providers

  • Technical service providers

These parties are required to maintain the confidentiality of your information.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

8. Your Rights

You may request to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your data

To make such requests, please contact us using the details below.

9. Changes to This Privacy Policy

CHITVAN reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

CHITVAN
Email: support@chitvn.com
Phone: +91 98720 71159